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Frequently Asked Questions
Dogs
Cats
All pups, regardless of age, size, or breed, must pass a FREE, four-hour “trial” prior to boarding or coming to doggy daycare. Safety and comfortability are our top priorities here at Paradise, and this test helps ensure our facility is the right fit for your kiddo. Upon drop off, we will have you sign a trial form, as well as give you a detailed pamphlet on our facility and services. The trial is a “drop and go” appointment, so after the trial form is signed and up-to-date vaccinations are received, you may drop your pup off and go about your day!
If you do not receive a call within the four-hour period, that most likely means your kiddo is having a blast! If we contact you before the trial is over, that may mean your kiddo is struggling to find their place here at Paradise. If your pup fails their trial, this does not mean they are unfit for doggy daycare, or that they are “aggressive”. Safety goes far beyond friendliness, and while we want every pup to feel like they’re on vacation while they’re here, we have to ensure they are doing so safely! Here are some behaviors that may cause your kiddo to fail their trial:
Snapping
Growling
Excessive Barking
Excessive Zoomies
Excessive Humping
Ignoring Corrections from Staff and/or Dogs
“Policing” Other Pack Members (chasing them down)
Hiding
Overly Dominant Play
Consistent Overstimulation
If your pup is displaying these behaviors inconsistently, or shows that they are attempting to settle in but just aren’t quite there yet, we may do what we call a “pass on probation”, meaning that your pup can come back and we will keep you updated on their behavior. If the behaviors worsen, or your kiddo seems unhappy during this probational period, we may recommend other facilities.
Trials are by appointment only, and spots fill quickly so we recommend scheduling your appointment a few weeks prior to when you will need our services. If you plan to only bring your pup for boarding, we also recommend popping in every now and then for a short day of daycare to keep them comfortable with the staff and newer pups.
*Male pups over 1 year of age must be neutered prior to trialing
Trial
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